Emotional Agility (or intelligence) is the ability to identify and manage your own emotions and the emotions of others. It is generally said to include three skills:
Emotional awareness, including the ability to identify your own emotions and those of others;
- The ability to harness emotions and apply them to tasks like thinking and problem solving;
- The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person.
- This workshop touches on the core factors of emotional intelligence to build knowledge and understanding and then looks at how this understanding and knowledge can be used practically back in the workplace.
Who should attend
This course is for people, whatever their profession, who want to build or enhance their capabilities and behaviours related to emotional intelligence. This includes people who wish to more effectively manage their emotions, understand what makes others feel positive and negative emotions, and engage and collaborate with others.
Learning objectives
By the end of the workshop participants will:
- Have increased their awareness of their own and other people’s emotional impact on decisions, behaviour, and performance.
- Have learnt techniques to more consciously and effectively manage their own and others’ emotions.
- Have improved their knowledge of how to build and maintain trust in the workplace.
- Have learnt practical strategies based on emotional intelligence to positively relate to and influence others.
Course outline
- The science of emotions.
- What is emotional intelligence?
- The role of emotions in decision-making, behaviour, performance, trust and influencing.
- How can emotional intelligence be built and/or enhanced?
- Strategies and techniques to build and maintain trust, improve influencing and relating to others.
- Action planning to enhance your own emotional intelligence, influencing and relating to others.
Presenter: Dr. Paul Wood
Testimonials
“This course was delightful and amazing. Dr Paul Wood is brilliant. Funny, bright, methodical in his teaching practice and ready to respond to his students’ queries and ideas. He is clearly so passionate about this work and committed to modelling it as well as teaching it. I have a PhD in Communications and facilitate and lecture regularly myself, so I’m pretty critical of workshops and how they’re run. In this case, I loved this course so much. It actually is the best course I’ve ever been on.”
Participant, 2018
